Privacy Policy

MATCHCOACH PRIVACY NOTICE

MatchCoach is committed to protecting the personal information of its users - buyers, sellers and other visitors browsing  www.matchcoach.co (the “Site ”) (collectively, the “users”) as well as affiliates, influencers and other collaborators interacting with MatchCoach. As used in this Policy, “buyers” refers to players or users who purchase lessons, packages, or other services being sold on the Site, and “sellers'' refers to coaches or contractors who create and sell lessons, packages, or other services on the Site. We believe that you have a right to know our practices regarding the information we collect when you visit and/or use the Site. This Policy explains our privacy practices for the Site and services provided by MatchCoach as well as privacy practices that apply to affiliates, influencers and other collaborators who are individuals. By accessing and/or using the Site and its related sites, applications, services, goods and/or registering for an account and/or registering to our affiliate or influencer or similar program, you acknowledge that you understand how we process your personal data in accordance with this Policy, including our collection, use, disclosure, processing and retention of personal information. You can also learn how to limit sharing of information in this Policy.

Information We Collect

Information You Provide: When you register to the Site, use it, complete forms, participate in skills tests or surveys, or use the Site as collaborator, and/or register to our affiliate or influencer or similar program, we ask you to provide certain personal information, including a valid email address, Facebook or Google account login details and username. We will also ask you to provide or otherwise collect additional information, such as, your name, profile details, physical address or billing information, telephone number or other contact details, transactional information, payment information (for example, in certain cases we process your payment method and credit card number), taxpayer information and forms, details about other social networks linked accounts, details about your listed packages or services, purchases, playing habits or expertise, information and files uploaded by you to the Site, and additional authentication information (such as copies of your government issued ID, passport, or driving license, as permitted by applicable laws). We also collect information about or contained in your communications with MatchCoach as well as any communication through lessons, including messages, chats, forums, or video calls with coaches or other users of MatchCoach.

Information We Collect Automatically: We collect information while you access, browse, view or otherwise use the Site. In other words, when you access the Site we collect personal information on your usage of the Site, including transactions and communications with other users through the Site, your searches, the pages you visited, as well as other actions on Site. We also collect, use and process the information relating to such usage, including geo-location information, IP address, device and connection information, browser information and web-log information, and the URLs of the web pages you’ve viewed or engaged with before or after using the Site. We also collect and process information relating to the use of cookies and similar technologies, as detailed below. We use that information to provide you our services, enhance user experience, personalize your browsing experience as well as monitor the Site for preventing fraud and inappropriate content or behavior.

Additionally, in order to improve your online experience at MatchCoach, we have implemented impression reporting. While you view our ads, we gather user Global Unique Identifier, HTTP request data like, user agent, IP, host, URL, country/continent from which request made, browser info, device/operating system/operating system version.

Information We Receive from Third Parties: We receive information from third party vendors and/or other commercially available sources, such as:

• Third party vendors who provide us data to supplement the information we collect about you, in accordance with applicable laws. For example, we receive fraud warnings from service providers for our fraud prevention and risk assessment efforts. We also receive information from enrichment service providers to enhance and personalize your experience as well as from advertising and marketing partners in order to manage and measure our campaigns.

• If you link, connect, or login to your account with a third-party service (e.g. Google, Facebook, LinkedIn), we receive certain information, such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.

• Comply with Legal Obligations: In certain cases, we have a legal obligation to collect, use, or retain your personal information.

• Communicate with You: We use your personal information to communicate with you in relation to MATCHCOACH Offerings via different channels (e.g., by phone, email, chat) and to respond to your requests.

• Marketing: We use your personal information to market and promote MATCHCOACH Offerings. We might display interest-based ads for MATCHCOACH Offerings.

• Purposes for Which We Seek Your Consent: We may also ask for your consent to use your personal information for a specific purpose that we communicate to you.
  

Cookies

To enable our systems to recognize your browser or device and to provide MATCHCOACH Offerings, we use cookies.

To view detailed information about our cookie usage, visit our Cookie Policy at www.matchcoach.co/cookie-policy

How We Share Personal Information

• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include: delivering MATCHCOACH hardware, sending communications, processing payments, assessing credit and compliance risks, analyzing data, providing marketing and sales assistance (including advertising and event management), conducting customer relationship management, and providing training. These third party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process that information in accordance with this Privacy Notice and as permitted by applicable data protection law.

• Business Transfers: As we continue to develop our business, we might sell or buy businesses or services. In such transactions, personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the individual consents otherwise). Also, in the unlikely event that MATCHCOACH or substantially all of its assets are acquired, your information will of course be one of the transferred assets.

• Protection of Us and Others: We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and other agreements, or protect the rights, property, or security of MATCHCOACH, our customers, or others. This includes exchanging information with other companies and organizations for fraud prevention and detection and credit risk reduction.

• At Your Option: Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
  

Location of Personal Information

MatchCoach, INC. DBA MatchCoach is located in the United States. Your personal information may be stored in or accessed in the United States.

Internet Advertising and Third Parties

MATCHCOACH Offerings may include third-party advertising and links to other websites and applications. Third party advertising partners may collect information about you when you interact with their content, advertising, or services.

Access and Choice

You can view, update, and delete certain information about your account and your interactions with MATCHCOACH Offerings. If you cannot access or update your information yourself, you can always contact us for assistance.

You have choices about the collection and use of your personal information. Many MATCHCOACH Offerings include settings that provide you with options as to how your information is being used. You can choose not to provide certain information, but then you might not be able to take advantage of certain MATCHCOACH Offerings.

• Account Information: If you want to add, update, or delete information related to your account, please login then go to the "Account Settings" dropdown. When you update or delete any information, we usually keep a copy of the prior version for our records.

• Communications: If you do not want to receive promotional messages from us, please unsubscribe or adjust your communication preferences in your account under the "Account Settings" dropdown in the website or app.

• Advertising: If you don’t want to see interest-based ads, please adjust your advertising preferences in your account under the "Account Settings" dropdown in the website or app.

• Browser and Devices: The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
  

Children’s Personal Information

Retention of Personal Information

We keep your personal information to enable your continued use of MATCHCOACH Offerings, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law.

Contacts, Notices, and Revisions

If you have any concern about privacy at MATCHCOACH or want to contact one of our data controllers, please email info@matchcoach.co with a thorough description, and we will try to resolve the issue for you. You may also contact us by mail at: MatchCoach, INC., DBA MatchCoach 108 Regal Ridge, Aledo, Texas 76008.

If you interact with MATCHCOACH Offerings on behalf of or through your organization, then your personal information may also be subject to your organization’s privacy practices, and you should direct privacy inquiries to your organization.

Our business changes constantly, and our Privacy Notice may also change. You should check our website frequently to see recent changes. You can see the date on which the latest version of this Privacy Notice was posted. Unless stated otherwise, our current Privacy Notice applies to all personal information we have about you and your account.

OTHER POLICIES